Report problems with your eVisa.

By the end of 2024, the UK aims to replace all physical proof of immigration status with a digital-only status, known as an eVisa.

We are researching the emerging problems people experience with transitioning to an eVisa, and then using and updating their eVisa.

We are building an evidence base to demand change where the system is not working.

  • Thank you so much for your help! Your engagement and input on this has been massively comforting to us, when we’ve both been so stressed and concerned about what has happened.

    Feedback from couple who got stuck abroad

  • I want to truly thank you and your whole team as you guys definitely helped me with my entangled status case. Now I can just go ahead and simply live my life here in the UK. It makes me feel safer knowing there are organisations representing us.

    Feedback from an EU citizen with entangled immigration status

  • The evidence and research you present is always useful and gives everyone an insight into the digital immigration system, helping us understand complex problems.

    Feedback from decision maker

Your reports

Since June 2024, we received hundreds of reports from people who have struggled to access their rights due to problems with their eVisa.

Read the summary report below for a snapshot analysis as at 13th January 2025.

Resource Hub

We have put together resources answering your most frequently asked questions about eVisas, including:

  • What do to when your eVisa shows the wrong details

  • Tips for how to prepare for travelling

  • Information to provide to your employer or landlord if you are having difficulties proving your rights